96cvip Privacy Policy — Your information is completely safe with us

96cvip (https://96cvip.win) is an internationally licensed online gaming platform serving players in Bangladesh and beyond. We believe that protecting user privacy is fundamental to building a safe and transparent gaming environment.

This privacy policy explains what information 96cvip collects, how it is processed, who it may be shared with, and what rights you have over your own data. This policy applies to the 96cvip website, mobile app, and all related services.

For any questions, feel free to reach out to our support team. We are always ready to assist you.

96cvip collects certain information to operate its services. We only collect what is necessary and never gather personal data beyond what is required.

• Full name, email address, and mobile number
• Date of birth (for age verification)
• Residential address and country
• National ID or passport number (for KYC verification)
• Selfie or photo ID (for enhanced verification)

• Payment method details (bKash / Nagad / Rocket number)
• Deposit and withdrawal history
• Transaction ID and amount
• Bank Account Information (where applicable)

• IP address, device type, and operating system
• Browser Information & User Agent
• Login time, location data & session information
• Gaming history, bet amounts, and win/loss records
• Click patterns & browsing behavior on the site (analytics)

96cvip uses collected data solely for specific and legitimate purposes. Full details are provided below:

96cvip never sells your personal data or shares it with third parties for commercial purposes without your consent. Data may be shared only in the limited circumstances outlined below:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket are granted access to the data required to process transactions.
• Regulatory Authority: Information may be disclosed in response to lawful requests from licensing authorities or government agencies.
• Security Partners: Limited data may be shared with specialist agencies to prevent fraud and ensure anti-money laundering compliance.
• Technology Service Providers: Cloud hosting, database management, and cybersecurity providers process data under strict confidentiality agreements.
• Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a law enforcement authority.

96cvip uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.

• 256-bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
• Two-Factor Authentication (2FA): Option to enable two-factor authentication for added account security.
• Firewall and DDoS Protection: Advanced firewall and distributed attack prevention systems are active.
• Regular Security Audits: Regular security penetration tests are conducted by third-party experts.
• Restricted access controls: Only authorized personnel have access to specific data.
• Data encryption at-rest: Data stored on servers is also kept in an encrypted state.

96cvip uses cookies and similar technologies on its website to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored on your device.

You can disable optional cookies through your browser settings. Note that disabling essential cookies may cause some 96cvip features to not work properly.

96cvip does not retain your data longer than necessary. Retention periods vary depending on the type of data and applicable legal requirements.

• Account Information: For the duration of account activity + 5 years after closure (for legal compliance).
• Financial Transaction Records: A minimum of 5 to 7 years, in compliance with anti-money laundering laws.
• KYC Verification Documents: Up to 5 years after account closure.
• Support conversations: Automatically deleted 2 years after the last interaction.
• Analytics Data: Retained for up to 2 years after anonymization.
• Cookies Data: As per the individual expiry period of each cookie.

96cvip gives you full control over your personal data. Your rights are outlined in detail below:

96cvip's services are intended for users aged 18 and above only. We do not knowingly collect data from minors.

• Age is verified at registration, and users under 18 are blocked from creating an account.
• If any data belonging to a guardian or minor has been collected inadvertently, it will be deleted immediately.
• To report an account belonging to a minor, contact us at [email protected].

96cvip may update this privacy policy as needed. When changes are made, the following steps are taken:

• You will receive a notice to your registered email at least 14 days before any significant changes take effect.
• The date of any change will be noted under the "Last Updated" section at the top of this page.
• If you do not agree to the updated policy, you may request to close your account.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please contact our Data Protection team: